Upon order confirmation, we will need about 2-3 working days to process and pack your parcel. After which, Ninja Van will pick up your parcel for delivery.
Delivery options by Ninja Van:
Standard: Within 3 business days upon dispatch. Free!
Express: 1 Business day upon dispatch.$3.50 per order.
Can I Track my Order?
Yes! Simply use the tracking number found in the Order Email that starts with "NV.........."
Using the above tracking number, you may find your delivery status on NinjaVan’s website, https://www.ninjavan.co/en-sg/ and click "Track Your Order" in the middle of the page.
Delivery on weekends is only for local orders. Please leave a comment during checkout that you would like to have your product delivered on the weekend upon checkout. Weekend deliveries are only available on Saturdays from 9am to 10pm.
Will there be charges for re-delivery?
For Standard & Express delivery options, delivery will be attempted up to three times, upon which, parcels will be returned to Emelyn. A redelivery charge of $2.00 for Standard Courier or $3.50 for Express Courier will be applicable for all bounced parcels to be redelivered.
We currently only ship to Malaysia, Indonesia and the USA via SingPost Airmail